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You've got Questions, We've got Answers

 Q: What type of pets do you groom?
Hollywoof Pet Salon grooms all breeds of dogs and cats. We have trained groomers who specialize in breed-specific cuts. Please call 586-359-5670 directly for more specific grooming rates and to schedule an appointment.

 Q: How long will it take to groom my pet?
Depending on the condition of your pet’s coat, we generally ask for 3 to 4 hours. Most grooming takes approximately 3 hours to complete. There are several reasons that may affect the time your pet will be with us, such as the condition & the length of your pet’s coat, the behavior and size of your pet etc.  We call our customers as soon as their pets are ready to be picked up.

 Q: How often should I get my pet groomed?
That depends on the type/condition of your pet’s coat.   A general time frame is between 6 and 10 weeks for a full service groom.  Many customers have their pets groomed every 2-3 weeks for an in between bath and tidy.

 Q: Why does my dog sometimes "scoot" his rear on the floor?
Most likely, your dog is attempting to express their anal glands.  It's time to see your groomer or your veterinarian to have the waste fluid squeezed out.  This could also be a manifestation of worms and should be checked by your veterinarian.

 Q: Will my dog be kept in a kennel while it is there?
Yes, pets are kept in kennels to ensure their safety, their well-being is our highest priority.

 Q: Do we tranquilize the pets?
No, we do not tranquilize your pets.  We may recommend that you have your veterinarian sedate your pet If we feel your pet is extremely stressed, to alleviate the stress or anxiety they may be feeling.

 Q: Is there a reason I should have my cat groomed?
In general, cats do a good job at grooming themselves, but there are a number of reasons for grooming a cat.  Some longer-haired cats tend to get matted and require professional brushing or de-matting to prevent it from worsening.  In more severe cases, brushing alone is too little too late and the cat has to be stripped down for comfort.  Some cats get fleas or tend to soil themselves so they should need professional cleaning.  Some long-haired cats are prone to hair build up in their stomachs "Hair Balls" from self-grooming.  Professional brushing can remove "Dead Hair" to minimize these hairballs. Some cats are given "Lion Cuts" in the summer to keep them feeling and looking cool.

 Q: Why does my dog shake his head after grooming?
As part of the grooming process we clean the ears and pluck hair from the ear opening (unless the owner asks us not to do so) to allow air to flow more freely into the ear to keep it dry.  After cleaning and removal of the ear hair, the dog sometimes has a tickling sensation and shaking his head is the dog's way of responding to the tickle.

 Q: Is it true that dogs can get ear infections from water entering their ear canals during bathing?
Water in a dog's ear canal can predispose it to infection.  This is why we place cotton balls in the ear opening prior to bathing to block water from entering the ear, and then remove the cotton and clean the ears following the bath.  However, most ear infections in dogs are caused from issues having nothing to do with water exposure during grooming.  Floppy-eared dogs tend to have more ear problems than upright-eared dogs because air exchange is restricted by their ear flaps and an unhealthy amount of humidity. 

 Q: What is a good age for my puppy to start getting groomed?
We recommend that you get your puppy groomed shortly after they’ve received their second set of vaccinations.  We feel it is important to get your puppy acquainted with the grooming salon environment, such as clippers & dryer noise, and other pets being groomed.  We generally recommend a bath and tidy for your puppy’s first grooming experience.

 Q: My pet has tangled, matted hair and the more I bathe him, the worse it gets. Why is this and what can Hollywoof Pet Salon do about it?
Mats and tangles occur naturally, more so in some breeds with longer, finer hair. Regular (sometimes daily) brushing or combing is required to prevent their build-up. Unfortunately, bathing without removing tangles first, results in a snowballing effect whereby the tangles turn to mats and get increasingly larger and tighter over time. Sometimes we can “de-mat” your pet to save the coat, but often the mats are so established they have to be shaved or cut out. De-matting is uncomfortable for your pet and is inherently dangerous because the de-matting process requires the use of razor-sharp tools. 


 Q: Why does it seem so expensive to have my dog groomed?

Top Ten Reasons Why It Costs More to Get Your Pet Groomed Than Your Own Hair Cut:

10. Your hairdresser doesn't wash and clean your rear end.

9. You don't go for eight weeks without washing or brushing your hair.

8. Your hairdresser doesn't have to give you a sanitary trim.

7. Your hairdresser doesn't have to clean your ears.

6. Your hairdresser doesn't have to remove the boogies from your eyes.

5. You sit still for your hairdresser.

4. Your haircut doesn't include a manicure or pedicure.

3. Your hairdresser only washes and cuts the hair on your head.

2. You don't bite or scratch your hairdresser.

1. The likelihood of you pooping on the hairdresser is pretty slim.

This list may be funny BUT it is TRUE!! Grooming a dog simply takes more time, patience AND COURAGE then cutting human hair!

Q: What form of payment do we accept?
Cash, Checks, and All Major Credit Cards, Cash App, and Venmo
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